Membership & Account
Where can I access my membership statements?
You will be able to find a history of all monthly invoices in the Membership section of the FORME app. Open your FORME web app (members.formelife.com) and go to Profile, then click Settings, Account and open the Payment Info section. Under the Billin
Why do I need to add an order number to my membership?
During the membership setup process, you'll be asked to provide an order number. Such order number can be found in the order confirmation email. If you used another email address to purchase the Studio, just check that inbox and look for an email fro
How much is a membership with hardware?
A FORME membership is $49/month. One membership is good for:
I received an email saying that my membership has lapsed. How do I fix that?
This likely happened because we were unable to charge the form of payment you set up within your account to bill for your monthly membership. To update your payment information, sign into your account on the web app (members.formelife.com) and go to
How does membership billing work?
You will be billed monthly for the upcoming month of on demand content and/or training sessions. If you happen to be billed on the 29th, 30th or 31st of the month, you will be billed on the 28th of February. If you have questions about how you are be
If I choose to return my Studio or Lift within 30 days, will my membership be refunded?
If you are unsatisfied with your Studio / Studio Lift, you can request a return within 30 days of installation. When you contact our Member Support team to request a return and refund, we will cancel your membership to avoid additional monthly charge
Family Plan: Add+/Remove Profile, Billing and Subscriptions
Each Studio or Lift will have one main Membership Owner. That owner can then have up to 5 additional guest profiles that can be invited to the owners Family Plan. To create invite someone to your Family Plan:. After the guest account has been verifie
How do I cancel my membership?
You can cancel your membership at any time. Like most membership subscriptions, you will have access to the content through the end of your billing cycle and then the cycle will not renew. Note that without a membership, you will not have access to c
What does a FORME membership cover?
The $49/mo FORME Membership allows you:. Members will also have exclusive access to Live 1:1 personal training sessions, at an additional cost.
Can I skip membership setup when I create my account?
A membership is required to access our library of on-demand classes and any Live Training Sessions. Membership starts at $49/mo for members with Studio or Lift and can be canceled at any time. Upon purchase, we’ll ask you to set up your FORME account