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<section id="isPasted"><p>You may cancel your FORME purchase for a full refund anytime up to 48-hours after purchasing. If you wish to cancel beyond that 48-hour window, a cancellation fee will be deducted from your returned amount to cover costs associated with shipping.&#xA0;</p><p>- Studio Only = $250</p><p>- Studio with Lift = $375</p><p>Please contact our Member Support team at&#xA0;<a href="mailto:support@formelife.com" style=" text-decoration: underline;">support@formelife.com</a> to request an order cancellation.</p></section><footer><br></footer>

You may cancel your FORME purchase for a full refund anytime up to 48-hours after purchasing. If you wish to cancel beyond that 48-hour window, a cancellation fee will be deducted from your returned amount to cover costs associated with shipping. - S

What is your cancellation policy?

Orders

Attaching and Removing the Barre

At What Height Should the Barre be Placed?

How do I clean the Barre?

Accessories

How do I keep my Studio software up to date?

How do I clean my Studio?

Caring for Your Studio

How to Check your Network Status

Network Connection Requirements

Connectivity

How do I pair my Bluetooth headphones or speaker?

Your FORME Account

My Studio was just installed, how do I get started?

Using your Heart Rate Monitor

The User Manual

Getting Started with Your Studio

How to prepare for your Live Training Session

Live 1:1 Training on Your Device

Troubleshooting Live 1:1 Training session issues

Custom Workouts

Live 1:1 Training

Where can I access my membership statements?

Why do I need to add an order number to my membership?

How much is a membership with hardware?

I received an email saying that my membership has lapsed. How do I fix that?

How does membership billing work?

If I choose to return my Studio or Lift within 30 days, will my membership be refunded?

Family Plan: Add+/Remove Profile, Billing and Subscriptions

How do I cancel my membership?

What does a FORME membership cover?

Can I skip membership setup when I create my account?

Membership & Account

Certificate of Insurance

Shipping + Installation

How do I access the mobile app?

I cannot get my Apple Watch to connect to the FORME app

How to setup my Apple Watch using the FORME app

How do I stream a workout in the app?

What can I do on the app?

The App

Apple Watch is not showing proper heart rate during classes on the Studio

My headphones won’t connect to the Studio

I’m having trouble connecting to the internet

Troubleshooting

Safety Recommendations

Troubleshooting the Studio Lift

Planned Sessions

Setting the Passcode

In-session workout screen

Attaching and detaching accessories

Setting the resistance for the Lift arms

Using Your Lift

Settings | WiFi

More Music

How do I adjust the brightness?

Studio Settings

Streaming Classes

Settings | Restart

Settings | Sound

Recommended Classes

Using Your Studio

How do I submit a claim?

What Extended Warranty options are available?

Warranty

TrueMed and FORME

Partnerships

What is your cancellation policy?Updated 2 months ago