Joining your Live 1:1 Training session is easy. Set yourself up for success in three simple steps before meeting with your Trainer:. Scroll towards the bottom of that screen to see the upload & download speeds. 3. Plan on joining 5-minutes before you

<section id="isPasted"><p>Joining your Live 1:1 Training session is easy. Set yourself up for success in three simple steps before meeting with your Trainer:&#xA0;</p><ol><li>If you wish to use a Heart Rate Monitor or Bluetooth Headphones during your training session, please ensure you have them successfully paired prior to joining the session via the&#xA0;<a href="https://support.formelife.com/article/250-using-your-heart-rate-monitor" style=" text-decoration: underline;">pairing HRM</a> or&#xA0;<a href="https://support.formelife.com/article/251-how-do-i-pair-my-bluetooth-headphones" style=" text-decoration: underline;">bluetooth device</a> instructions.</li><li>If using WiFi with your Studio, ensure you have upload and download speeds of at least 10Mb/s to ensure the best Live 1:1 experience. You can check these numbers directly on your Studio by following the below directions:&#xA0;<ol><li>Tap the Control Center on the upper right corner of the Studio screen</li><li>Tap the &#x201C;Settings&#x201D; tile</li><li>Tap the &#x201C;Systems&#x201D; tile</li><li>Scroll down on that screen until you see the &#x201C;Network Status&#x201D; option. Tap Network Status</li><li><p>Scroll towards the bottom of that screen to see the upload &amp; download speeds</p><p>3. Plan on joining 5-minutes before your scheduled start time to ensure no unexpected connectivity issues occur:&#xA0;</p></li></ol></li></ol><p>Feel free to also view our&#xA0;<a href="https://formelife.com/pages/live1-1prepguide" style=" text-decoration: underline;">Live 1:1 Training Session Guide</a> for additional information on how to best prepare for your Training Sessions.</p></section><footer><br></footer>

How to prepare for your Live Training Session

You can now train with your favorite personal trainer through the FORME members app! This makes training on the go even easier. You can pair any bluetooth headphone device to your iOS device the same way you would when using it to listen to music, et

<p id="isPasted">You can now train with your favorite personal trainer through the FORME members app! This makes training on the go even easier.</p><h4 id="to-begin-training-on-your-personal-device">To begin training on your personal device:</h4><ol><li>Make sure that you have the <a href="https://apps.apple.com/jm/app/forme-the-best-in-home-fitness/id1532950399" style=" text-decoration: underline;">FORME iOS app</a> or the<a href="https://play.google.com/store/apps/details?id=com.formelife.studio&amp;pli=1" style=" text-decoration: underline;">&#xA0;FORME Google Play App&#xA0;</a>downloaded on your device.</li><li>Sign into your members account using the credentials you originally used to create your account.</li><li>Tap the &quot;Live 1:1&quot; tab at the bottom of the app screen.</li><li>Here, you&apos;ll see all Past and Upcoming scheduled sessions with your personal trainer.&#xA0;</li><li>You can join your scheduled session the same way you would on your Studio by tapping Join Session within 30 minutes of your scheduled session time (note: you will be in the waiting room until your trainer officially joins the session).</li></ol><h4 id="headphones-and-heart-rate-monitors">Headphones and Heart Rate Monitors</h4><p>You can pair any bluetooth headphone device to your iOS device the same way you would when using it to listen to music, etc. For a more seamless experience, we generally recommend pairing your device to your iPhone or iPad prior to joining the training session. Here&apos;s&#xA0;<a href="https://support.apple.com/en-us/HT204091" target="_blank" style=" text-decoration: underline;">how to pair a bluetooth device to you iOS device</a>, and here is&#xA0;<a href="https://support.apple.com/guide/airpods/pair-airpods-1st-2nd-or-3rd-generation-devc92111b77/web#:~:text=Pair%20AirPods%20with%20iPhone%2C%20iPad%2C%20or%20iPod%20touch&amp;text=On%20your%20device%2C%20go%20to,onscreen%20instructions%2C%20then%20tap%20Done." target="_blank" style=" text-decoration: underline;">how to pair your AirPods</a>.&#xA0;</p><p>Currently, only Apple Watch is supported as a HRM while training on the iOS app. To set up your Apple Watch with the FORME app, see:&#xA0;<a href="https://support.formelife.com/article/387-how-to-setup-my-apple-watch-using-the-forme-app" target="_blank" style=" text-decoration: underline;">How to setup my Apple Watch using the FORME app</a>.</p><h4 id="best-practices-for-a-seamless-live-11-training-session-on-your-ios-device">Best Practices for a seamless Live 1:1 Training session on your iOS device</h4><ul><li>In general, if you&apos;re at home, the best Live 1:1 experience will still be on your Studio. This is because the Studio provides the most immersive training experience!</li><li>Ensure that you have auto-updates enabled on your device(s). This will help make sure that you are always running the latest version of the FORME members app and have the best Live 1:1 training experience.</li><li>Like on the Studio, a strong WiFi connection is required for a session without interruption. <a href="http://testmyspeed.com/" style=" text-decoration: underline;">You can run a speed test</a> on your device to ensure you are able to obtain <strong>10Mbps download AND 10Mbps upload speeds</strong>.</li><li>If you are unable to connect to WiFi for your session, cellular data at 5G is an alternative for training Live 1:1. However, generally we still strongly recommend connecting through WiFi.</li><li>Prior to the scheduled session, find a preferred location and positioning for your device that best captures your workout space. The location of the device should ideally allow for ground and standing exercises. Tripods are a great tool for positioning the mobile device at various heights.</li><li>Make sure that your device is as close to fully charged as possible prior to the start of your session. If possible, leaving it plugged in during session is preferred.</li></ul><h4 id="other-things-to-note">Other things to note:</h4><ul><li>If using an iPad, we also support Center Stage capability. Your trainer will be able to use the camera tracking toggle just like on the Studio to be able to more clearly see your form!<ul><li>Portrait positioning of your iPad will give you the largest and most clear view of your trainer.</li></ul></li></ul>

Live 1:1 Training on Your Device

In this article, we’ve included some basic troubleshooting directions you can try during your session if you experience any of the following:Audio / Video Delay. Headphone / Bluetooth Complications. Studio Network System Updates

<section id="isPasted"><p>In this article, we&#x2019;ve included some basic troubleshooting directions you can try during your session if you experience any of the following:<br><br><strong>Audio / Video Delay&#xA0;</strong></p><ol><li>&#xA0;Pause &amp; Resume&#xA0;<ol><li>Pause the session by tapping the screen.</li><li>Tap the screen again to rejoin / play the session.</li></ol></li><li>Leave &amp; Rejoin&#xA0;<ol><li>Exit by tapping the screen to bring up the option to end the session, and tap the &#x201C;X&#x201D; above &#x201C;End Session.&#x201D; This will take them to the summary screen. They can close out of the summary screen by tapping the &#x201C;X&#x201D; at the top of the screen.&#xA0;</li><li>To rejoin, tap &#x201C;Join Session&#x201D; under the Live 1:1 tab on the Studio.</li></ol></li><li>Confirm WiFi speeds&#xA0;<ol><li>Tap the Control Center on the upper right corner of the Studio screen</li><li>Tap the &#x201C;Settings&#x201D; tile</li><li>Tap the &#x201C;Systems&#x201D; tile</li><li>Scroll down on that screen until you see the &#x201C;Network Status&#x201D; option. Tap Network Status</li><li>Scroll towards the bottom of that screen to see the upload &amp; download speeds</li></ol></li><li>&#xA0;Restart &amp; Rejoin&#xA0;<ol><li>Press the circular power button on the back right side of the Studio for 6 seconds until the machine powers off.</li><li>Wait for an additional 5 seconds.</li><li>Press the button again to power the Studio back on.</li><li>Once logged back in, navigate to the Live 1:1 tab and tap &#x201C;Join Session&#x201D; to join the session again.</li></ol></li></ol><p><strong>Headphone / Bluetooth Complications</strong></p><ol><li>Confirm pre-session setup&#xA0;<ol><li>Ensure they are in pairing mode and have them close to the Studio.</li><li>On the Studio, locate Settings &#x2192; Bluetooth &#x2192; Pair Headphones.&#xA0;</li><li>When your headphones appear on the &#x201C;Pair A Device&#x201D; list, tap them to connect.&#xA0;</li><li>A check mark will appear next to the device indicating that it has successfully been paired and it will move under Your Devices.</li></ol></li><li>Confirm battery level on device(s)&#xA0;<ol><li>Levels should be above 80%&#xA0;</li></ol></li><li>Restart &amp; Rejoin&#xA0;<ol><li>Press the circular power button on the back right side of the Studio for 6 seconds until the machine powers off.</li><li>Wait 5 seconds.</li><li>Press the button again to power the Studio back on.</li><li>Once restarted, navigate to the Live 1:1 tab and tap &#x201C;Join Session&#x201D; to join the session again.<ol><li>Continue session without headphones / bluetooth&#xA0;</li></ol></li></ol></li></ol><p><strong>Studio Network System Updates&#xA0;</strong></p><ol><li>To attain the best experience on your Studio &amp; Mobile App, routine updates should be performed<ol><li>Tap the Control Center on the upper right corner of the Studio screen</li><li>Tap the &#x201C;Settings&#x201D; tile</li><li>Tap the &#x201C;Systems&#x201D; tile</li><li>Scroll down until you find the line that reads: Update System&#xA0;</li><li>Tap &#x201C;Update&#x201D; and if one is available, it will automatically begin<ol><li>Please note the Studio will restart once completed</li></ol></li></ol></li></ol></section><footer><br></footer>

Troubleshooting Live 1:1 Training session issues

Whether you're at on the FORME app, Studio or Lift, you’ll see the “Custom” tab, which shows you all Custom Workouts curated by your trainer. Your trainer will provide you with the schedule of sessions to complete between your Live 1:1 sessions. If y

<section id="isPasted"><p>Whether you&apos;re at on the FORME app, Studio or Lift, you&#x2019;ll see the &#x201C;Custom&#x201D; tab, which shows you all Custom Workouts curated by your trainer. Your trainer will provide you with the schedule of sessions to complete between your Live 1:1 sessions.</p><p>If you aren&#x2019;t currently training Live 1:1 with a FORME trainer and you&#x2019;d like to learn more, you can contact our Personal Training team at&#xA0;<a href="mailto:personaltraining@formelife.com" style=" text-decoration: underline;">personaltraining@formelife.com.</a></p></section><footer><br></footer>

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