How do I submit a claim?Updated 3 months ago

If you are experiencing an issue with your Studio, please contact our Member Support team ([email protected]) so that we can help you troubleshoot. 

Once we help to diagnose your issue related to accidental damage, and determine that it will require a replacement, we’ll guide you through submitting a claim through our Accident Protection Plan partner, Mulberry.

To submit a claim:

1. Visit getmulberry.com/login and sign in using your credentials.
2. Select the protection plan that you would like to file a claim under.
3. Upload the following information regarding your claim into the chat:
   1. Incident date
   2. Photos of the damage
   3. Incident description
4. The claim will be reviewed within 5 business days, and the FORME Member Support team will be in touch with you to set up your replacement order.