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<p>If you live in an apartment or condo building, please confirm whether you will need to reserve the freight elevator. Also, if your building requires a certificate of insurance (COI) please send your completed copy including your installation date and order number to&#xA0;<a href="mailto:support@formelife.com" style=" text-decoration: underline;" id="isPasted">support@formelife.com</a> at least 48 hours prior to your installation date. We&#x2019;ll make sure it&#x2019;s signed by our installation partner and sent back to you. This process usually takes about 36 hours.</p>

If you live in an apartment or condo building, please confirm whether you will need to reserve the freight elevator. Also, if your building requires a certificate of insurance (COI) please send your completed copy including your installation date and

Certificate of Insurance

Shipping + Installation

Attaching and Removing the Barre

At What Height Should the Barre be Placed?

How do I clean the Barre?

Accessories

How do I keep my Studio software up to date?

How do I clean my Studio?

Caring for Your Studio

How to Check your Network Status

Network Connection Requirements

Connectivity

How do I pair my Bluetooth headphones or speaker?

Your FORME Account

My Studio was just installed, how do I get started?

Using your Heart Rate Monitor

The User Manual

Getting Started with Your Studio

How to prepare for your Live Training Session

Live 1:1 Training on Your Device

Troubleshooting Live 1:1 Training session issues

Custom Workouts

Live 1:1 Training

Where can I access my membership statements?

Why do I need to add an order number to my membership?

How much is a membership with hardware?

I received an email saying that my membership has lapsed. How do I fix that?

How does membership billing work?

If I choose to return my Studio or Lift within 30 days, will my membership be refunded?

Family Plan: Add+/Remove Profile, Billing and Subscriptions

How do I cancel my membership?

What does a FORME membership cover?

Can I skip membership setup when I create my account?

Membership & Account

What is your cancellation policy?

Orders

How do I access the mobile app?

I cannot get my Apple Watch to connect to the FORME app

How to setup my Apple Watch using the FORME app

How do I stream a workout in the app?

What can I do on the app?

The App

Apple Watch is not showing proper heart rate during classes on the Studio

My headphones won’t connect to the Studio

I’m having trouble connecting to the internet

Troubleshooting

Safety Recommendations

Troubleshooting the Studio Lift

Planned Sessions

Setting the Passcode

In-session workout screen

Attaching and detaching accessories

Setting the resistance for the Lift arms

Using Your Lift

Settings | WiFi

More Music

How do I adjust the brightness?

Studio Settings

Streaming Classes

Settings | Restart

Settings | Sound

Recommended Classes

Using Your Studio

How do I submit a claim?

What Extended Warranty options are available?

Warranty

TrueMed and FORME

Partnerships

Certificate of InsuranceUpdated 3 months ago