Troubleshooting
- I’m not seeing any new classes appear on my Studio
- I’m having trouble connecting to the internet
- My heart rate monitor won’t connect to my Studio
- I’m seeing an error message when trying to sign into my account on the Studio.
- My headphones won’t connect to the Studio
- Basic Studio Troubleshooting
- The audio quality is very poor
- My ethernet cable is plugged into the Studio, but I’m not able to connect to the internet
- My Studio screen is not responding when I touch it
- I’m trying to adjust the volume but it’s not changing
- My Studio is stuck on a loading screen when I’m trying to sign into my account
- I keep landing on the “Select Your Profile” screen when I’m trying to go elsewhere within the Studio