Troubleshooting
- I’m having trouble connecting to the internet
- My headphones won’t connect to the Studio
- My heart rate monitor won’t connect to my Studio
- Basic Studio Troubleshooting
- I’m seeing an error message when trying to sign into my account on the Studio.
- My Studio screen is not responding when I touch it
- My Studio is stuck on a loading screen when I’m trying to sign into my account
- The audio quality is very poor
- My ethernet cable is plugged into the Studio, but I’m not able to connect to the internet
- I’m trying to adjust the volume but it’s not changing
- Apple Watch is not showing proper heart rate during classes on the Studio