My heart rate monitor won’t connect to my Studio

If you’re having trouble connecting the heart rate monitor to the Studio for the first time:

  1. Open the Studio Settings by tapping the stacked horizontal lines on the top left corner of the screen next to the time. Then tap the Bluetooth button.
  2. Check to see whether the HRM shows in the “Pair A New Device” list (it will say FORME Life HRM).
  3. If the device is shown, select it. A check mark will appear when the device is successfully connected.

If the HRM is not showing in the list of devices that means it’s not pairing properly to the Studio. We’ve outlined some recommendations for the best way to wear your FORME heart rate monitor to help make sure that it is able to appear in the list of devices.

If you’re having trouble connecting the heart rate monitor the Studio even though you’ve previously been able to: 

  1. Open the Studio Settings by tapping the stacked horizontal lines on the top left corner of the screen next to the time. Then tap the Bluetooth button.
  2. Check to see whether the HRM shows in the “Your Devices” list.

If the device is shown, but there is not a check mark next to it (meaning it is not connected):

  1. Tap the “Forget” button, which will remove the HRM from the list of “Your Devices.” 
  2. Next, to reconnect the device, make sure that it is in pairing mode and close by, and look for it to reappear on the list “Pair a New Device.” 
  3. Once it appears on the list, tap it and wait for the check mark to appear.


If these steps do not resolve the issue, resetting the Studio may help resolve the bluetooth connection issue. 

Resetting the Studio will remove all member profiles, bluetooth devices and network settings, but it will not remove your classes.

To reset the Studio:

  1. Open the Studio Settings by tapping the stacked horizontal lines on the top left corner of the screen next to the time. Then tap the System button. Towards the bottom of the System Settings list, tap “Reset.” (Note that only the Studio’s owner may reset the Studio. It’ll also ask for you to add your password just to make sure).
  2. The Studio will restart. Once it turns on, you can reconnect to the network, sign into your account and proceed with connecting the HRM.

Battery

If you are not seeing any LED lights when holding onto the moistened electrodes, it might be time to replace the battery. The HRM uses a 3V Lithium battery model number CR2032 which can be found at most hardware stores. 

If you continue to experience issues with your HRM, please contact our Member Support team at support@formelife.com so that we can help you further troubleshoot the issue.