How do I submit a claim?

1. If you are experiencing an issue with your Studio, please contact our Member Support team (support@formelife.com) so that we can help you troubleshoot. 

   Once we help to diagnose your issue related to accidental damage, and determine that it will require a replacement, we’ll guide you through submitting a claim through our Accident Protection Plan partner, Mulberry.

   To submit a claim:

   1. Visit getmulberry.com/login and sign in using your credentials.
   2. Select the protection plan that you would like to file a claim under.
   3. Upload the following information regarding your claim into the chat:
      1. Incident date
      2. Photos of the damage
      3. Incident description
   4. The claim will be reviewed within 5 business days, and the FORME Member Support team will be in touch with you to set up your replacement order.