Connecting to the Internet

The first time you turn your Studio on, you’ll immediately be prompted to connect to the internet, either via WiFi or ethernet. If you have an ethernet cable plugged in, the Studio will prefer the ethernet connection over the WiFi, however, you can still choose to enter WiFi credentials so that if the ethernet is ever disconnected, the Studio will default to your WiFi connection.

If you are not using an ethernet cable, you will see a list of available WiFi networks to select from. Tap the network you wish to connect to, and enter the credentials when prompted. A check mark will appear next to the network name when it is successfully connected. 

To view your current connection: 

  1. Tap the three dots on the top right corner of the Studio screen to open the Control Center, then tap the Settings tile. 
  2. Next, tap the System icon to open the System Settings menu. 
  3. Tap “View” next to the Network Status line close to the bottom of the list.

If you are connecting to Ethernet, you should see a green “Connected” next to that network type.

If you are connecting to WiFi, you should see a green “Connected” next to that network type.  In addition, under “Performance” look for:

  • Can access API = Yes
  • Streaming bitrate >1.5Mb

If you’re having trouble connecting to the internet, take a look at our Network troubleshooting guide.

To connect to a different network or review the current network: 

  1. Go to your Studio Settings and tap the WiFi button. A list of other WiFi networks will appear below (if there are others in range). 
  2. Select the desired network and enter the credentials (you might need to use the arrows to scroll down to find your network on the list). A check mark will appear next to the network name when it is successfully connected.